Published inCustomer.io DesignCan Product Designers Redesign a Brand?We redesigned our website! It was no small feat, requiring months of work from our marketing and design teams. It’s still a work in…Apr 16, 2021Apr 16, 2021
Published inUX CollectiveHow to be a design ethicist at any companyThe tech industry has immense work to do to take design ethics seriously, but you can be a leader at your company. We need you.Feb 16, 20212Feb 16, 20212
Published inCustomer.io DesignHow mirroring people’s mental models unleashes superpowersBuilding messaging software for imaginative marketersFeb 10, 2020Feb 10, 2020
Published inCustomer.io DesignHow to come up with design principles for your small design teamAt Customer.io, we’ve spent the last year turning our styles and coded components into a full-fledged design system. One of the biggest…Aug 2, 2019Aug 2, 2019
Design Themes @ SXSW 2019SXSW can be an overwhelming influx of ideas and products, but here’s what I’m taking away from this year’s design track.Mar 19, 2019Mar 19, 2019
Published inCustomer.io DesignWhen is it time to level up our design system?This post is the third in a series to document the challenges and joys of organizing and implementing a design system for Customer.io. If…Feb 11, 2019Feb 11, 2019
Published inCustomer.io DesignStarting documentation for our design systemThis post is the second in a series to document the challenges and joys of organizing and implementing a design system for Customer.io…Feb 11, 2019Feb 11, 2019
Published inCustomer.io DesignAuditing our design systemThis post is the first in a series to document the challenges and joys of organizing and implementing a design system for Customer.io. If…Dec 5, 2018Dec 5, 2018
